+34 972 73 20 20
Information: +34 972 732 020
Information Office: +34 972 732 020
Commercial Attention: +34 932 041 041
Hotel and catering: +34 972 732 000

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  • 1. Resort localization and how to get there

    Vall de Núria is located in the eastern Pyrenees, in Queralbs.

    It is accessible exclusively by Rak Railway. For further information about routes by car, public transport and location maps, please consult Vall de Núria location.

  • 2. Which are the customer service offices opening hours?

    Office hours:

    - Working days from 9.00 a.m. to 2.00 p.m. and from 3.00 p.m. to 4.45 p.m.

    - Public holidays 9.00 a.m. to 5.30 p.m

  • 3. Where is the Vall de Núria information office located?

    The Vall de Núria information office is located at Vall de Núria Mountain resort, 17534 Queralbs (Ripollès). For more information, you can send an email to [email protected].

  • 4. Is there a Lost and Found Office?

    Yes, all lost items are taken to the Vall de Núria information office. The contact telephone number is +34 972 73 20 20.

  • 5. Can the resort be accessed by public transport?

    You can reach the Ribes-Enllaç station by public transport (RENFE) and from there take the Vall de Núria Rack Railway. 

  • 6. Where can I buy the tickets for the Rack Railway?

    You can buy your Rack Railway ticket or other products at the Vall de Núria online store and book the schedule of the tickets (round trip).


    In the case of the Rack Railway, with this reservation you will be able to access the train platforms directly and, in the case of other products, you can exchange them at the resort collection machines.

  • 7. Which is the Rack Railway timetable?

    You can check the timetables of the rack railway on the Tursitren website.

  • 8. Is it possible to camp in Vall de Núria?

    Vall de Núria offers a space where you can camp in a controlled way. The aim is to serve the mountaineers in order to facilitate this activity. Check the rates here.

  • 9. Which activities can be done in spring and summer?

    Vall de Núria offers a lot of activities to be done in spring and summer.

  • 10. Can I park my caravan in Vall de Núria?

    The caravan can be parked at Queralbs station, but it is not possible to carry out any stay activities because the car park is not ready.

  • 11. General conditions applicable to bookings

    You can consult the conditions of use for the purchase of products at the following link.

  • 12. Are dogs allowed to stay at Vall de Núria Hotel?

    Yes, there is an area for dogs. Prior reservation is required.

  • 13. Practical information to respect and maintain the environment

    Vall de Núria recommends four guidelines to respect and mantain the environment and the Valley's surroundings

    - Collaborate in the selective collection of waste.
    - Respect the flora and fauna.
    - Do not light fires.
    - Make good use of the facilities and water.

  • 14. What is PiriNeu365 rechargeable card and how can I purchase it?

    You will find all the information here.

  • 15. Does the resort have car parks?

    Yes. The resort has several car parks at Ribes-Enllaç, Ribes-Vila and Queralbs stations.

  • 16. I would like to work in Vall de Núria. How can I do that?

    Vall de Núria job vacancies are published in the section "Do you want to join FGC?" from the FGC corporate website. If there is no active call, you can send your resume and let us know your profile and experience. In the event that new jobs are called for which your profile is suitable, we will contact you.


    If you want to work in restaurant business, you need to contact the company that manages it directly.

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